info@centralitsupport.com

0121 295 1010

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Quick Support


Host Support



Full On-Site And Remote Support


At Central IT Support we do not beat around the bush, expect only the best technical support.


Central IT Support provides you with total, high quality IT support. We monitor all your systems and software around the clock and respond to any problems immediately. Firstly decide which tier of support your business requires and start working with us.


Remote Software Support
(Standard)

Our standard support gives you our expert knowledge in troubleshooting your POS system or even simply changing buttons on your system.

Remote Software Support
(Premium)

Central IT Support's premium package takes things to next step and ensures an even more efficient level of working for your business with automatic updates as well as 24/7 access to our engineers should a problem arise outside normal business hours.



Standard Package

Monthly rolling contract, 1 month advanced cancellation notice

Hardware Troubleshooting, contact us for supported hardware.

Fixing Subshop ® problems, contact us for supported problems

Issues with ingredients, WISR, Food cost, Labour cost, etc.

Unlimited Adding/Removing discount Buttons and price changes

Access to engineers Monday to Friday 8am – 5pm

Help with POS price update and discount buttons

CCTV remote viewing setup** and router configuration

Identifying internet connection issues and liaising with the provider

24/7 direct access to engineers including bank holidays

Problems with CCTV system**, full support in case of any incident.

Automatic till update before new product lunch or price updates.

Remote software repairs on Franchisee’s Back office computer or Laptop/ Installation of CCTV remote access software, emails, etc.

Premium Package

Monthly rolling contract, 1 month advanced cancellation notice

Hardware troubleshooting, contact us for supported hardware

Fixing Subshop ® problems, contact us for supported problems

Issues with ingredients, WISR, Food cost, Labour cost, etc.

Unlimited Adding/Removing discount Buttons and price changes

Access to engineers Monday to Friday 8am – 5pm

Help with POS price update and discount buttons

CCTV remote viewing setup** and router configuration

Identifying internet connection issues and liaising with the provider

24/7 direct access to engineers including bank holidays

Problems with CCTV system**, full support in case of any incident.

Automatic till update before new product lunch or price updates.

Remote software repairs on Franchisee’s Back office computer or         Laptop/ Installation of CCTV remote access software, emails, etc.



* All systems supported, ** All DVR’s and Geovision systems supported, Desktop/Mobile remote viewing may not be possible on some old CCTV systems


Start receiving the highest level of expertise, today!


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