info@centralitsupport.com

0121 295 1010

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Host Support


CCTV Quotation

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We will try to respond to your request as soon as possible



Support Packages


Below you can see all our support packages, feel free to enquire.

Premium Package

Monthly rolling contract, 1 month advanced cancellation notice

Hardware troubleshooting, contact us for supported hardware

Fixing Subshop ® problems, contact us for supported problems

Issues with ingredients, WISR, Food cost, Labour cost, etc.

Unlimited Adding/Removing discount Buttons and price changes

Access to engineers Monday to Friday 8am – 5pm

Help with POS price update and discount buttons

CCTV remote viewing setup** and router configuration

Identifying internet connection issues and liaising with the provider

24/7 direct access to engineers including bank holidays

Problems with CCTV system and full support in case of any incident.

Automatic till update before new product lunch or price updates.

Remote software repairs on Franchisee’s Back office computer or         Laptop/ Installation of CCTV remote access software, emails, etc.

Standard Package

Monthly rolling contract, 1 month advanced cancellation notice

Hardware Troubleshooting, contact us for supported hardware.

Fixing Subshop ® problems, contact us for supported problems

Issues with ingredients, WISR, Food cost, Labour cost, etc.

Unlimited Adding/Removing discount Buttons and price changes

Access to engineers Monday to Friday 8am – 5pm

Help with POS price update and discount buttons

CCTV remote viewing setup** and router configuration

Identifying internet connection issues and liaising with the provider

24/7 direct access to engineers including bank holidays

Problems with CCTV system and full support in case of any incident.

Automatic till update before new product lunch or price updates.

Remote software repairs on Franchisee’s Back office computer or Laptop/ Installation of CCTV remote access software, emails, etc.


If you would like to enquire about our packages, please get in contact with us